Built on Trust, Driven by Service
Bill & Wag’s Inc. has been a trusted name in the towing and recovery industry for over six decades. Founded in 1963 by Bill Robertson and his father-in-law, Wagner, our company was one of California’s first heavy-duty recovery operations. Bill pioneered the industry, setting a high standard in service, reliability, and innovation in heavy-duty towing.
In 2017, Casey Kirk took the helm, bringing a renewed vision and dedication to the company. Through strategic leadership, Casey revitalized the business, expanding its capabilities and reinforcing its commitment to excellence. Today, Bill & Wag stands stronger than ever, providing comprehensive towing and recovery services throughout the Inland Empire and beyond.
Since
1963Our Core Values
At Bill & Wag’s, we’re more than just a towing company—we’re a family. Our employees are the backbone of our success, and we treat them as such. This culture of respect and commitment extends to our customers, ensuring they receive the highest level of service every time they call on us.
Full-Service Towing & Recovery
We handle everything from roadside assistance and crane work to recoveries, load swaps, and private property impounds.
We Never Say No
If we can finish the job, we’ll figure it out. Our team is trained to be resourceful, adaptable, and solutions-driven.
Quality Over Price
We’re not in the business of cutting corners. We don’t tow for motor clubs because we focus on value-added service work that prioritizes safety, precision, and customer care.
TLC on Every Job
We go the extra mile to ensure top-tier service no matter the size or distance.
Customized Solutions
We listen to our customers, understand their needs, and provide tailored solutions to get the job done right.
Integrity & Professionalism
We stand on the values that built this company. Honesty, integrity, and professionalism are the highlights of every job.
A Competent, Capable Team
Every heavy-duty operator at Bill & Wag’s is certified at the level they operate. If a driver is behind the wheel of a 35-ton wrecker, they hold a Level 5 certification from the California Tow Truck Association (CTTA) or WreckMaster. Our internal training program ensures that each team member meets our high standards, keeping our operations safe, efficient, and reliable.
We take security and compliance seriously. Every employee—including dispatchers—undergoes a full background check and drug test. All are certified by the California Tow Truck Association and WreckMaster and hold HAZMAT certifications when required. We are fully approved by the California Highway Patrol (CHP) and the San Bernardino County Sheriff’s Department.
Meet Our Leadership Team
Casey Williams Kirk
Ms. Williams purchased Bill & Wag’s after years of success running a publicly traded company in the transportation industry, specializing in tow trucks. She began transforming Bill & Wag’s armed with over twenty years knowledge and applied understanding of the transportation industry. Her expertise in trucks and their capabilities is unmatched. Working closely with Bill Robertson, Casey has kept Bill & Wag’s true to its towing and recovery roots in the city of Ontario while transforming the company to her vision of being a positive example to the community and most importantly, her employees.
Harold ‘Jay’ Strawderman
Mr. Strawderman first joined the Bill & Wag’s Team in 1989 as a tow truck operator. Since that time Jay has advanced his career, becoming fluent in all facets of the towing industry. With over thirty years’ experience, along with his extensive list of certifications Jay is an expert in heavy duty recovery, with an. His expertise provides an excellent foundation for him to teach new drivers the trade while keeping our fleet compliant and in pristine condition. Jay trains all of our drivers to use extreme caution to best ensure the safety of our driver and customers.
Commitment to Community
Bill & Wag’s is deeply rooted in the Inland Empire, actively supporting the communities we serve:
- We donate vehicles to local preschools for children to paint, encouraging creativity and hands-on learning.
- Our participation in local educational events like Touch-A-Truck™ allows children to explore, climb, and interact with various vehicles while learning about the role of towing and recovery in their community.
- Fire departments use our donated vehicles for critical training exercises to prepare for emergency scenarios.
- We partner with the Boys & Girls Club, donating a portion of each tow during dedicated fundraising months.
- The California Tow Truck Association relies on us to host professional training programs, improving towing industry standards. We are proud, active California Tow Truck Association (CTTA) members and have served on the board, shaping industry standards and best practices.
Trusted by First Responders
Our expertise in towing and recovery has made us the go-to provider for numerous fire departments, police departments, and government agencies, including:
- Fire Departments: Chino Hills, Montclair, Upland, Claremont, Rancho Cucamonga, Ontario, San Bernardino, Redlands
- Law Enforcement Agencies:
- California Highway Patrol (serving all local areas)
- San Bernardino County Sheriff’s Department, covering eight major areas, including Arrowhead, Crestline, Big Bear, Twin Peaks, Central Station (Grand Terrace, Riverside), Rancho Cucamonga, Fontana, Redlands, and Highland.
A Family Business Built for the Future
Bill & Wag’s is more than just a company—it’s a family. Our staff is essential to our success, and we take pride in fostering a work environment where dedication and skill are valued. With a focus on mentorship and training, our next generation is already learning the business from the ground up, ensuring the Bill & Wag’s legacy continues for years to come.
Every team member plays a vital role in delivering the reliable service our customers expect. By prioritizing safety, professionalism, and customer care, we maintain the high standards that have defined our business for over five decades. Our commitment remains the same as we look ahead: serving our community with integrity while preparing the next generation to carry our legacy forward.
